Code of conduct
Code of conduct
This regulation defines what kind of behavior is appropriate or inappropriate for Security Guards to display while they are working. Security Guards will find that respecting the Code of Conduct is, in most cases, a matter of common sense – Security Guards are expected to treat members of the public in a respectful and professional manner. For instance, Security Guards must:
- Act with honesty and integrity
- Respect and use all property and equipment with the conditions of his or her license
- Comply with all federal, provincial and municipal laws AND refrain from behaviour that is either prohibited or not authorized by law
- Treat all persons equally, without discrimination based on a person’s race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sexual orientation, age, marital status, family status or disability
- Avoid using profanity, abusive or insulting language or actions, or actions that are otherwise uncivil to any member of the public AND refrain from exercising unnecessary force
- Respect the privacy of others by treating all information received while working as a Private Investigator or Security Guard as confidential, except where the disclosure is required as part of such work or by law
- Co-operate with the Police where it is required by law
- Not be working, while unfit for duty from being under the influence of alcohol or drugs
- Not to conspire with another person or aid or abet another licensee in a breach of this Code of Conduct AND willfully or negligently make a false statement or complaint against another licensee
- Not to misrepresent to any person the type, class or conditions of his or her license
